Administrateur Console Web
Aperçu
Once logged in, the Administrator is greeted by a simple set of menus that gives them full control over the support environment.
Administrator-Einstellungen
The first menu item is Admin Settings, these settings are detailed in the Einstellungen > Administratoreneinstellungen chapitres de cette documentation.
Cuentas de Agente
El segundo elemento del menú son las cuentas de agente.
From this screen, the administrator can add, delete or edit agent accounts.
Let’s click on Add New Agent to set the first one up.
Simply fill in the agent information and click ‘Add’.
Your new agent is now ready to go.
Ordinateurs distants
The third menu item is Remote Computers.
This page is also available to Support Agents and is detailed in the Agentenoberfläche chapter of this documentation.
