Activar su archivo de licencia de soporte

Los servicios de soporte incluyen nuestro servicio de soporte por Ticket/Email a nivel mundial, acceso al foro, rehosting de licencias, soporte de FAQ y tutoriales.

Die Update-Dienste umfassen die Bereitstellung von Update-Codes, das Recht, jede neue Version, jeden Patch und alle Updates zu installieren und zu verwenden.

El código de actualización se solicita una vez al año para poder aplicar el parche de actualización.
It is delivered by our support team on demand.

This update code is now replaced with a support.lic file that you can activate in the licensing tile of the Admin Tool.

We are investing every day to enhance Remote Work and to fix all known issues. So, we recommend all our customers to keep their Remote Work installation updated. The annual fee is not expensive and is available on our Store Page.

Étape Un

Locate the Admin Tool on your desktop :

Doble clic en él, luego haz clic en el mosaico de la licencia.

• If you cannot find the admin tool shortcut, it should be located in the desktop folder on the administrator account used to download Remote Work. You can also find the Remote Work folder on this path: ‘C:\Program Files (x86)\Remote Work\UserDesktop\files’.

Vous pouvez maintenant voir votre statut de licence :

Étape Deux

Connectez-vous au Licensing Portal by entering your Email address and your Order Number:

Download the Customer Portal User Guide for more information about how to use it.

You will get a Support.lic file.

Étape Trois

Cliquez sur la tuile « Activez votre licence » :

Then select “Extend Support period”:

Then locate your Support.lic file and open it in order to activate it!