Activer l'accès sans surveillance

End-users can configure remote computers to be accessible at any time and without needing to be in front of it.

To keep unattended access to their PC secure, end-users must:

• Choose an Unattended Access password (the main password in the Session-Registerkarte will still be valid to allow temporary access
• Cliquez sur le Enable Unattended Access botón

End users then share their Remote Support ID and unattended access password with support agents.

End users can disable unattended access or change the password at any time.

Important: enabling unattended access requires admin privileges.

Uso de la línea de comandos

Unattended access can also be configured directly using command line in an admin command prompt.

Los argumentos a utilizar son los siguientes (los argumentos deben estar separados por un espacio):

• /enable-unattended

• the-computer-unattended-password
  The unattended password is optional if it has already been configured.

• computer-name [le nom de l'ordinateur à créer]

• /owner-email [l'email du propriétaire de l'entrée de l'ordinateur]

• /the-folder-name-in-which-the-computer-entry-will-be
  The folder must exist and be available to the owner specified.
  If multiple folders have the same name, the first folder found will be used.

A complete example: to enable unattended access with password “myoverlynotcomplicatedbutlongpasswordsothatnoonefindit” for the current computer and associate it to the user [email protected] ”, which will create a new computer entry named “John computer” in the folder “Unattended computers” you may use:

RemoteSupport.exe /enable-unattended /unattended-password "myoverlynotcomplicatedbutlongpasswordsothatnoonefindit" /computer-name "John computer" /owner-email "[email protected]" /folder-name "MyCompany computers"