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Get Started with TSplus Remote Support

###Step 1: Installing TSplus Remote Support on your computer

Installation is straightforward.

Just run Setup-TSplus-RemoteSupport.exe on the Windows machine you’ve chosen to use as the Remote Support Server.

Files are decompressed and copied into the folder: “C:\Program Files\RemoteSupport”.

The Remote Support trial is a fully featured version limited to 15 days with 5 Agents.

After the installation, there will be a new icon on your Desktop:

Screenshot 1

###Step 2: Using TSplus Remote Support

The TSplus Remote Support interface is now ready to launch and configure.

  • Start by configuring your Administrator password.
  • Then, create additional Agents accounts on the Web Console .
  • You might want to customize the product to fit your corporate branding.

Don’t forget to activate your license and to update to the latest version ! TSplus provides regular updates and feature additions for all their products.