TSplus Remote Access Prerequisites

1. Hardware

TSplus Remote Access Server minimum requirements:

Number of users	Windows 2008 to 2025 or 7 to 11 Pro
3 - 5	I5 or above One CPU 2 GHZ Minimum : 4 GB RAM Recommended : 8 GB RAM
10	I5 or above One CPU 2 GHZ Minimum : 8 GB RAM Recommended : 16 GB RAM
25	One CPU I7 or Xeon Minimum : 16 GB RAM Recommended : 32 GB RAM
50 and above	32 GB Dual CPU - SSD Disk dedicated to the system Minimum : 32 GB RAM Recommended : 64 GB RAM

Each server (physical or virtual ones) can potentially handle up to 50 concurrent users. For over 50 concurrent sessions, we recommend using a farm of servers with the Load Balancing feature available in TSplus Remote Access Enterprise Edition.

Note: The exact specifications of your hardware will depend on what kind of resources (CPU/RAM/Disk) your applications consume.

2. Operating system

Your hardware must use one of the operating systems below:

Windows 7 Pro
Windows 8/8.1 Pro
Windows 10 Pro
Windows 11 Pro
Windows Server 2008 SP2/Small Business Server SP2 or 2008 R2 SP1
Windows Server 2012 or 2012 R2
Windows Server 2016
Windows Server 2019
Windows Server 2022
Windows Server 2025

Both 32 and 64 bits architectures are supported.

The required framework is .NET version 4.5.2 for all supported Windows versions.

If you install Remote Access on a Windows Server OS make sure the RDS/Terminal Services and RDS/Terminal Services Licensing roles are not installed before installing TSplus Remote Access. If these roles are currently installed, remove them and reboot.
Windows Home Editions are not supported.
On Windows Server 2016, 15 sessions maximum are allowed for Remote Desktop access.
Windows Server 2016, 2019, 2022 Essentials Edition is not supported nor recommended for using TSplus Remote Access.

N.B: TSplus Remote Access LTS 11 supports Windows XP and Windows Server 2003.

3. Network parameters

The Remote Access Server must have a static private IP address:

Screenshot 1-1 Remote access (from Wide Area Network - WAN)

A broadband internet connection is recommended as well as a static public IP address. If you do not have a static IP address, consider using a dynamic DNS service like More information about how to set this up can be found here .
The TCP RDP port (by default 3389) must be opened both ways on your firewall.